πŸ“ Based in Connecticut | 🌎 Open to Remote & Hybrid Roles

<aside> βœ‰οΈ Email

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<aside> πŸ“ž +1-203-747-5027

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<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/54f7cf1d-8813-4d4d-b528-2efb9ffcd808/174857.png" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/54f7cf1d-8813-4d4d-b528-2efb9ffcd808/174857.png" width="40px" /> LinkedIn

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Hi, I’m Billy πŸ‘‹

I’m a dynamic, cross-functional leader with a proven ability to build bridges between Customer Success, Onboarding and Implementation, Product Management, Support, UX/CX, and Learning & Development teams.

Throughout my career, I’ve worked across these critical functions to align people, processes, and products around a unified mission β€” improving customer outcomes, employee experience, and business results.

I bring hands-on experience, strategic influence, and deep operational understanding across them all, allowing me to drive cohesive, scalable solutions at the Director and VP levels.

Companies don’t just hire me to fill a role β€” they bring me in to connect the dots, solve systemic challenges, and build sustainable momentum across teams. I approach every challenge with a β€œSwiss Army knife” mindset: versatile, collaborative, and relentlessly focused on removing friction, accelerating impact, and helping organizations evolve and thrive.


πŸ“„ Download My Resume


πŸ›£οΈΒ  Career Journey


πŸ†Β Β Case Studies & Wins


πŸš€ Leadership Style & Startup Spirit


πŸ’‘ Skills, Tools & Industry Knowledge


πŸ‘‹ More About Me


βœ‰οΈ Let’s Connect